Important Questions to Ask Your Website Designer When the Project is Completed

Your new website is finally live after months of planning, designing, and developing. It’s surely an exciting step, but before you dive into your digital debut, there are a few crucial questions you should ask your website designer to ensure everything is running smoothly and to set you up for long-term success. Here are three essential questions to address once your website is completed.

1. Is the Website Optimized for Search Engines?

Search engine optimization (SEO) is critical for ensuring that your website ranks well on search engines like Google. Ask your designer if they have implemented fundamental SEO practices, such as meta tags, alt text for images, and proper URL structures. Inquire about whether they’ve integrated any tools or plugins for ongoing SEO management and how you can track and improve your site’s visibility over time. A well-optimized website will help attract organic traffic and improve your site’s discoverability.

2. How Will the Website be Maintained and Updated?

Websites require regular maintenance to stay secure, functional, and up-to-date. Ask your designer about the procedures for updating content, adding new features, and performing routine checks. This is of paramount importance if you are using a CMS like WordPress and related plugins, which push out patches and updates periodically. Understand if they provide ongoing support or if you’ll need to engage a different service for website maintenance. Additionally, inquire about the process for addressing potential issues that might arise post-launch, such as broken links or compatibility problems with new browsers.

3. Can You Provide Training or Documentation for Website Management?

Even if your website is user-friendly, it’s important to be well-informed about how to manage it effectively. Request training or documentation from your designer that covers the basics of using the content management system (CMS), such as updating text, uploading images, or managing e-commerce functions if applicable. Having this knowledge will empower you to make changes independently and keep your website fresh and relevant without relying on external help.

By asking these questions, you ensure that your new website not only looks great but also performs effectively and remains manageable in the long run. Addressing these aspects will help you maximize your investment and ensure your online presence continues to thrive.

Understanding Bounce Rate: A Key Metric in Google Analytics

In the world of website analytics, there’s a term that frequently pops up: bounce rate. For many website owners, this metric holds significant importance as it provides insights into user engagement and the effectiveness of their web pages. But what exactly is bounce rate, and why does it matter? Let’s dive into the details of this important metric.

What is Bounce Rate?

In simple terms, bounce rate refers to the percentage of visitors who land on a single page of a website and then exit without interacting further with the site by navigating to other pages. Imagine a visitor arriving at your homepage, glancing at the content, and then leaving without clicking on any links or exploring other sections. That’s a bounce.

How is Bounce Rate Calculated?

Google Analytics, one of the most popular web analytics platforms, calculates bounce rate by dividing the total number of single-page sessions by the total number of entries to that page.

Why Does Bounce Rate Matter?

  1. User Engagement Assessment: Bounce rate serves as a critical indicator of user engagement. A high bounce rate often suggests that visitors are not finding what they’re looking for or that the website fails to capture their interest, leading them to leave prematurely.
  2. Content Effectiveness: Monitoring bounce rates can help gauge the effectiveness of your website’s content. If a particular page consistently has a high bounce rate, it might indicate that the content is not engaging or relevant to your target audience.
  3. Identifying Problem Areas: High bounce rates can highlight potential problem areas within your website. It could be slow loading times, confusing navigation, or unappealing design – all of which can deter visitors from exploring further.
  4. Conversion Optimization: For websites focused on converting visitors into sales, such as e-commerce sites or lead generation pages, lowering bounce rates is crucial. A high bounce rate on a sales-focused page indicates that visitors are not progressing through the desired funnel, impacting conversion rates.

Interpreting Bounce Rate

While bounce rate is a valuable metric, it’s essential to interpret it in context. Not all bounces are necessarily negative. For instance:

  • Purposeful Exits: Sometimes, visitors land on a page, find the information they need, and leave. While this counts as a bounce, it doesn’t necessarily indicate dissatisfaction.
  • Single-Page Websites: Websites designed to convey information on a single page, such as landing pages or portfolios, inherently have high bounce rates. In such cases, a high bounce rate might not be a cause for concern.

Strategies to Improve Bounce Rate

There are some things you can do to prevent a high bounce rate. These include:

  1. Optimize Page Load Times: Slow-loading pages often lead to higher bounce rates. Ensure your website loads swiftly across all devices to keep visitors engaged.
  2. Enhance Content Relevance: Tailor your content to meet the needs and interests of your target audience. High-quality, relevant content is more likely to encourage visitors to explore further.
  3. Improve User Experience: Streamline navigation, enhance readability, and optimize for mobile devices to provide a seamless user experience that encourages visitors to delve deeper into your website.
  4. Add Calls to Action (CTAs): Clear and compelling CTAs prompt visitors to take the desired actions, reducing the likelihood of premature exits.

Conclusion

Your bounce rate stands out as a fundamental metric that offers valuable insights into user behavior and website performance. By understanding bounce rate and implementing strategies to improve it, website owners can enhance user engagement, optimize conversions, and ultimately, achieve their business objectives. So, the next time you delve into your Google Analytics dashboard, remember to keep an eye on your bounce rate. It’s more than just a number; it’s a window into your website’s effectiveness.

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The Difference Between HTML and CSS, and Why They Might Be Good to Know for Updating Your Website

I build a lot of websites in WordPress, and I’ve been working with different content management systems (CMS) for over 20 years. The idea behind a CMS is that it should allow anyone to make updates without any knowledge of website coding languages like HTML. I’ve found this to be only partially true. You can make some basic updates in a CMS, but there are times when the CMS simply doesn’t work the way you want it to. For example, the text might display in a font style and the CMS is glitching and won’t let you change it, or there might be something that the CMS is doing on a page that you don’t like and there’s no clear way to get rid of it. This is where knowledge of HTML and CSS comes in handy.

 

On a website, Hyper Text Markup Language (HTML) is the substance and Cascading Style Sheets (CSS) is the style. HTML is used to create and format the content of the page (establish a paragraph, make this word bold and italicized, etc.) and CSS is used to determine how that HTML content, and the elements around that content, display on the page (place a red border around this text, change the background of the page to a light gray color, etc.). All websites use these two languages in some way.

 

If you’re thinking about updating your website yourself, you might want to think about learning these two coding languages. The CMS you’re working in doesn’t always work the way it should, or the way you want it to. You may need to “look under the hood” to figure out what is going on and how to solve the issue, and a knowledge of HTML and CSS will help immensely in this regard. The WordPress version you download and the website design you upload won’t be perfect, and they might not play nicely together. I recently built a website where I had to apply a lot of CSS, partially to fix some problems and partially to get things looking exactly the way I wanted them to. Some websites like w3schools.com have free tutorials where you can learn a little about these languages and how they work. It might look intimidating at first, but once you spend some time with them I promise that it will get easier.

 

However, if you are having problems updating your website and are looking for a helping hand, look no further. I feel confident in my ability to navigate any CMS, and I’ll get your website back on track. Reach out to me and let’s get started.